Privacy Policy

Who we are
Our website address is: https://highendconcreteresurfacing.com. HighEnd Concrete Resurfacing respects your privacy and is committed to protecting any personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your data.

Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string (hash) may be sent to the Gravatar service to check if you’re using it. Gravatar’s privacy policy is here: https://automattic.com/privacy/. Once your comment is approved, your profile picture may be visible to the public in the context of your comment.

Media
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the site can download and extract location data from images.

Cookies
We use cookies to improve user experience, track website traffic, and help with advertising performance using tools like Google Analytics and Facebook Pixel. If you leave a comment on our site, you may opt-in to saving your name, email, and website in cookies. These are for your convenience and last for one year.

We may also set temporary cookies for login sessions or when you edit/publish content. Login cookies last for two days, and screen options cookies last for one year. “Remember Me” keeps you logged in for two weeks. When you log out, login cookies are removed.

Embedded content from other websites
Articles on our site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if the visitor has visited that site. These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with that content.

Information We Collect
We collect personal data such as your name, email, phone number, address, and project enquiry details when you contact us or submit forms on our website or via Facebook Lead Ads. We also collect non-personal data like browser type, IP address, and interaction history using tracking tools.

Use of Information
Your data is used to respond to enquiries, provide services and quotes, improve our site and services, and show relevant ads on platforms like Facebook and Google. If you submit your info via Facebook Lead Ads, it’s used only for the purpose stated in the ad and in accordance with Meta’s Lead Ads Terms and all applicable laws.

Who we share your data with
We do not sell your data. Your information may be shared with trusted service providers and third-party platforms (e.g. Facebook, Google) to help deliver services and advertising. If you request a password reset, your IP address will be included in the reset email.

How long we retain your data
Comments and related metadata are retained indefinitely to help us recognize and approve follow-up comments. For users who register (if applicable), personal data provided in their profile is stored and editable by the user or site admins.

What rights you have over your data
If you have an account or have left comments, you can request an export of your personal data or request its deletion. This excludes data we must keep for legal, administrative, or security reasons.

Where your data is sent
Visitor comments may be checked through an automated spam detection service.

Your Consent and Changes to This Policy
By using our website or submitting your information, you consent to this policy. We may update it from time to time and will post any changes on this page.

Contact Us
If you have questions about this privacy policy or your personal data, contact:

HighEnd Concrete Resurfacing
📍 Keilor VIC 3036
📞 0401 150 830
📧 singhgagandeep14@yahoo.com
🌐 https://highendconcreteresurfacing.com